Our address is Taikalammentie 2, 93820 Kuusamo, Finland. (Our old address is Tahkolanrannantie 2)

We are located:

• 8 km (5 miles) from the Ruka Ski Resort.
• 28 km (17.3 miles) from the Kuusamo Airport.
• 124 km (77 miles) from the Kemijärvi Train Station.
• 200 km (124 miles) from the Rovaniemi Airport.
• 254 km (158 miles) from the Oulu Airport.
• 824 km (512 miles) from the Helsinki-Vantaa Airport.

By plane

During the winter months, Finnair operates 2-4 daily flights from Helsinki to Kuusamo. From the airport you can take the Finnair shuttle bus to Ruka Ski Resort. Lufthansa is also offering direct flights from Frankfurt to Kuusamo from December to March. Tui has direct flights from Rotterdam, Brussels, and Barcelona.

By car

If you are driving from southern Finland, take Kemijärventie (5). Drive from Kuusamo approximately 16 km to the North, and then take the turn towards Rukajärvi (the road is called Rukajärventie). Drive for 7 km and turn to Tahkolanrannantie. Drive for 4 km, and please follow the Magical Pond signs – not your sat nav! Our turning is on the left-hand side.

If you are driving from the North, turn to Ruka ski resort. From the roundabout take the second exit to Rukatunturintie. From the next roundabout take the second exit towards Rukajärvi. Drive for 2 km and turn left towards Tahkolanranta. Drive for 4 km, and please follow the Magical Pond signs – not your sat nav! Our turning is on the left-hand side.

By bus or train

There is a shuttle bus from the Rovaniemi airport and railway station. The shuttle bus runs from the end of November until the end of March on Mondays, Wednesdays, and Fridays. Available only by pre-orders.

From the Helsinki city centre, you can also take a train to Oulu, Rovaniemi, or Kemijärvi. There is a bus service from these locations to Kuusamo / Ruka.

We have a responsibility for our guests’ privacy so flying a drone and filming without the staff’s permission is strictly prohibited. However, if you wish to use a drone to film, please speak to the staff beforehand. It is worth noting that there are regulations in place for the flying of drones / UAS in Finland which must be adhered to. You can find more information through these links – Droneinfo and EASA. According to the new regulations, those using drones with a mass exceeding 250 g or drones equipped with a camera must register as a drone operator, familiarise themselves with drone operation and in most cases pass an examination regardless of whether they use the drone for hobby or professional purposes. Magical Pond requires anyone wishing to fly a drone to have passed the required examination and have a valid drone operator registration within the EU. There are also additional restrictions in Ruka area – during the operational hours of the Kuusamo Airport (the time between the first and the last flights), drone flying is only permitted below 120m above ground level.

We have a restaurant on site which is called Hut Restaurant Kataja. We have set menus which rotate throughout the week. The menus follow traditional Lappish style, and many of the ingredients are locally sourced. You can find more information through this link. If you are interested in dining at the Hut Restaurant Kataja, please be aware that you need to make the table reservation at least 3 days in advance. The reservation can be made through the link above. The dinner starts at 19.00 (7pm), and the restaurant is located within the Magical Pond Igloo Village.

We also serve food at the main Reception building. We have two different soups and a cheese platter which can be purchased without pre-booking; you can find more information about the snacks and drinks through this link. We would like to inform you that these are available until 1 hour before the Reception’s closing time.

Yes, we can pre-order a taxi for you. Just let us know when, from where or where to, the amount of passengers, and the possible size/amount of luggage. If you are coming from or going to the airport, please let us know your flight details as well. Here is our email address: sales@magicalpond.com

Check-in starts at 4 pm, and check-out is by 12 noon. In case you are coming earlier or you would like to check-out later, please contact our sales office. We can arrange early check-in or late check-out depending on the occupancy. In case you have booked a package holiday, please check the timetable; you will need to be checked-in in certain time to be on time for your  activities.

There are various activities you can participate in in and around Magical Pond. You can use our snowshoes free of charge (subject to the availability); you can use the campfire area which is by the pond; you can hire the fatbikes, or perhaps relax in the sauna.

Alternatively, you can find other activities at Lammintupa Winter Village which is 500m from the igloo village. If you are interested in reindeer or husky safaris or perhaps ice-karting, then this is your place. Lammintupa serves delicious soups at lunch time; they also serve dinners depending on the availability – please contact either our sales team or Lammintupa directly if you wish to book any activities or dinner.

Ruka Ski Resort also offers wide range of activities, such as downhill skiing, cross-country skiing, snowmobiles, spa, restaurants, bars, and coffee shops. From Ruka you can also find shops to buy all those important souvenirs to take home.

Yes, there is a free Wi-Fi in your room. It is worth noting that there might be occasional times when a more severe weather condition affects the Wi-Fi connectivity.

Yes, there are complimentary parking places just before entry to igloos.

Please notice, you can drive next to igloos on your own responsibility to (un)loading your car. We kindly ask you to park long-term on main parking place as the roads to igloos are meant for emergency vehicles.

Of course! We believe Magical Pond is an excellent choice to cherish people you love. Please, contact our sales office to order a gift card: sales@magicalpond.com or +358 29 170 3050.

You can spot Northern Lights from September until mid-April. According to Finnish Meteorological Institute, the possibility to spot Northern Lights increases after 9 pm and on its best around 11.30 pm. One of the best periods to see Northern Lights is autumn, while there is no snow, this is because there is nothing to reflect from, which makes them brighter. It has to be a clear and dark sky to be able to see Northern Lights. We recommend keeping an eye on a sky even if it is cloudy, weather is our area is changeable and unpredictable.

We recommend you to use AurorasNow web-page and Service Aurora.

Check weather forecast. Our winter can be sometimes unpredictable, that is why it is good to have good winter clothes with you. We will provide you with winter overalls and shoes in case it is needed (please inform us in advance), but we recommend to have extra clothes with you.

Yes, we have 4 igloos where you are allowed to accommodate with a pet. Please, mention about this while making reservation. We charge extra 30€/reservation cleaning fee.

Booking terms

Booking and cancelation terms are applicable to packages and accommodation offered by Lammin Taika Ltd (Magical Pond) and Lammintupa Ltd (activities and dining). These terms are applicable to individual customer unless a special agreement has been made. Booking terms are binding as soon as they have been issued to a customer.

Bookings that are made straight to hotel:

Bookings which are made by phone, email, chat or straight from reception will be billed with preliminary- and final invoice.

Reservations made more than 10 weeks prior to customer’s arrival:

After preliminary reservation has been made, 20% of its value has to be paid 10 weeks before arrival. The final invoice is to be paid 4 weeks prior arrival.

Reservation is made less than 10 weeks prior customer’s arrival:

20% of reservations value has to be paid immediately, final invoice is to be paid 4 weeks before arrival.

Reservation is made less than 4 weeks before arrival:

Has to be paid in full immediately in connection with reservation.

Cancellations:

The reservation can be cancelled without any extra fee before the due date of the first invoice that covers 20% of the reservation. Unpaid invoice is not considered as cancellation. If reservation is cancelled after 20% has been paid, but before the due date of the final invoice, we will charge cancellation fee in size of the first invoice (20% of the reservation’s value). After the final invoice’s due date, we are charging 100% of the reservation value as a cancellation fee.

Optionally reservation can be moved for a different date (in that case terms for cancellations mentioned above are not valid and reservation stays non-refundable/partially non-refundable). In case of sickness or death reservation can be cancelled with an official doctor statement in writing, Lammin Taika Ltd will keep 20% of reservation total amount as cancellation fee.

Cancellations have to be made in writing to our email sales@magicalpond.fi Ignoring the payment is not considered as a valid cancelation of the reservation.

Reservation changes:

Changes to packages or accommodation dates can be made whenever before the arrival day in case booking situation allows it. The reservation can be moved to another date in case booking situation allows it. In case the change is being made for more expensive option, the price difference is to be paid in connection with change in full. In case the change is being made for the inexpensive package, we will not return the price difference.  

Cancellation right of the service provider:

The service provider (Lammin Taika Ltd) keeps the right to chancel the reservation in case of a force-majeure. In this case we will return 100% reservation fee. Lammin Taika Ltd as a service provider keeps the right to cancel the reservation in case customer didn’t pay the invoice by the due date.

Reclamations:

Reclamations regarding to our services has to be made before departure. Reclamations made afterwards shall not to be considered. Reclamations regarding to issues in the igloo has to be made immediately and directly to the maintenance: +358 50 321 0262 or sales office. Possible reclamation dispute and other disagreements will be processed in Finnish court.

Customer’s responsibility:

Any damage caused to Lammin Taika Ltd property have to be compensated by the customer. Damage will be established by Lammin Taika Ltd.

Customer is responsible to be on time for the activities and dining. We will not compensate prices for services in case of no-show.

A 500€ compensation fee will be charged for smoking in the igloo.  

We have a restaurant on site which is called Hut Restaurant Kataja. We have set menus which rotate throughout the week. The menus follow traditional Lappish style, and many of the ingredients are locally sourced. You can find more information through this link. If you are interested in dining at the Hut Restaurant Kataja, please be aware that you need to make the table reservation at least 3 days in advance. The reservation can be made through the link above. The dinner starts at 19.00 (7pm), and the restaurant is located within the Magical Pond Igloo Village.

We also serve food at the main Reception building. We have two different soups and a cheese platter which can be purchased without pre-booking; you can find more information about the snacks and drinks through this link. We would like to inform you that these are available until 1 hour before the Reception’s closing time.