Frequently Asked Questions

How can I make a booking?

You can make the booking directly from this link.

The price per igloo is the same for one or two adults. The beds are large, so there is space for one child to share the bed, but unfortunately, no extra beds are available.

Breakfast is always included for bookings made through our website, unless the rate specifically states otherwise (for example, a special summer promotion without breakfast).

Yes! All activities only 10 minutes away. We encourage you to book your activities beforehand and there are two fantastic options nearby:

  • Lammintupa is just a 10-minute walk from us
  • Ruka Adventures is only a 10-minute drive away
  • In additions to the guided activities you can do snowshoeing at Magical Pond woods free of charge or rent fatbikes 20€ per person per hour. We also have a private sauna 47€ per person including snacks or 2 hours of private sauna and outdoor jacuzzi for 275€ including snacks for two. More information and reservations from the reception when you check in.

Yes. We are reservation based restaurant and therefore recommend booking well in advance, as the number of available tables is limited.

Our 17:00 seating is always prioritised and filled first. Once this service has been fully booked, we will proceed to open and confirm reservations for the 19.30 seating. Dinner services take place from 17:00-19:00 and 19:30-21:30.

Reservations are confirmed for a minimum of four guests.

Please note that we reserve the right to combine groups during dinner service.

We also proudly offer halal meat upon request to ensure an inclusive and authentic dining experience for all guests.

When making your inquiry, kindly inform us of any food allergies or special dietary requirements.

All dinner inquiries and bookings can be made by email at reception@magicalpond.com

We are located in Northern Finland, with the nearest airport being Kuusamo. You can book flights from Helsinki via Finnair.com and there are also several direct connections from major European cities.

If you’re arriving by air, we recommend booking your taxi in advance. You can contact a reliable local taxi service, Rukan Taksipalvelu, here or by sending an email to info@rukataksi.fi. Please note that taxis must be booked at least 24 hours before arrival; for any urgent enquiries, it’s best to call them directly at +358 6000 4141. The price from Kuusamo Airport is approximately 85€.

Rovaniemi is approximately 2.5 hours away. There are bus connections available, and schedules can be found in English. Alternatively, you may also rent a car or take a taxi (we recommend always confirming the rate beforehand).

For more information, please contact reception@magicalpond.com.

The best time to visit the northern parts of Finland to catch a glimpse of the Aurora Borealis is between October and March.
There are many great apps for predicting the Northern Lights, such as “My Aurora Forecast,” which is also free to use.
Remember to set your phone to night mode when taking photos of the Northern Lights.

✨💚 We hope you get to experience the magic!

We are always happy to help! You can reach our sales team at sales@magicalpond.com, but please note that it may take more than 24 hours to get a reply. For urgent matters or last-minute requests, please contact reception@magicalpond.com or call us directly +358 44 491 9664.

We look forward to welcoming you soon! 🌿

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